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FAQ (Frequently Asked Questions)


General BigLocal FAQ's





What is BigLocal?

BigLocal provides small businesses placement on the top local search engine platforms including Google, Yahoo, MSN, Ask.com, Yellowpages and over 70 other elite search websites. By getting businesses like yours on those search engines, BigLocal creates the opportunity for a large percentage of people searching online for local businesses in your area the chance to get your phone number, location and other important information that makes your business unique. Ultimately getting more people to call your business and walk through your door. After all, isn't that what your advertising dollars should be achieving?

What is Local Search?

Local search is a term used to describe when an individual goes online and uses their favorite search engine to find a certain business category in a specific geographical location. For example, lets say someone wants to find pizza in your city, the customer would go to Google, Yahoo or MSN and search "pizza - your city, your state". As the results are calculated, a local map will pop up "above website results" with relevant pizza restaurants in that area. BigLocal helps you get to the top of those searches and optimizes them on a monthly basis to make sure they stay there. Go ahead, try it. Click here!

Why is Local Search important?

It is estimated that between 30 and 40% of all searches are made with local intent. With the millions of searches executed every day, getting your business listed on all the major search engines with local keywords will get your name in front of the people who are searching for your services in your area. People WANT to find your business, are you allowing them to do so? Employ BigLocal to help get your name listed on all the major search engines and get your name in front of the people who need and want to find your business.

How is BigLocal different?

Not only does BigLocal get you listed on all major search engines with local intent, BigLocal will optimize your listings monthly to ensure top placement. It is imperative to continually review your listings to make sure the content stays fresh and you remain on top of those relevant searches.

Why does BigLocal do monthly optimization?

After years of experience and trial and error, BigLocal has perfected the art of optimization. Our monthly optimization techniques give you the advantage to continually stay on top of all the search engine systems.

Do I have to pay every time someone views my listing or calls?

No, that's the beauty of free online listings. Unlike pay per click (you pay every time someone clicks on your ad), once you are organically ranked on search engines you do not have to pay per view or per call. You don't have to worry about non buyers clicking your ad and costing you money. Your low monthly cost will not go up no matter how many people see your business listing.

Do I need a website to have people find me on the Internet?

NO! The advantage of our local search techniques is that your business information will be seen by the people looking for your product/service without the high cost of building and maintaining a website.

How many people actually search for a local business online?

There are over 300 million searches executed everyday online. 97% of internet browsers gather shopping information online. 51% explicitly characterize their behavior as "shop online, purchase offline". Over 50% of those 300 million searches end in a local transaction.

Do people make purchases from local companies after looking online?

Yes, an estimated 54% of local searches end in a transaction being completed from a business they find online using local search techniques.

BigLocal Package FAQ's





What are the BigLocal Packages?
BigLocal has three packages to choose from. The 60-Day Challenge, The BigLocal Online Solution and the BigLocal Total Solution.

What is the BigLocal Online Solution?

This complete online marketing strategy includes local listings on Google, Yahoo!, MSN and 70 other search engine and directories. Plus, creation of custom categories, FREE 2 page website, free domain name, free hosting, monthly management and optimization of your listings to ensure top placement and a free contact form. You get all this for only $99/mo for 12 months.

What is the BigLocal Total Solution?

This complete online marketing strategy includes local listings on Google, Yahoo!, MSN and 70 other search engine and directories. Plus, creation of custom categories, FREE 2 page website, free domain name, free hosting, monthly management and optimization of your listings to ensure top placement, free contact form, Yellow Page listings, complete call and website tracking and an interface to track changes.

Free Website FAQ's





How do I get a free website?

To receive the free website template, you must be on and active on the BigLocal Online Solution. To find out more information on the BigLocal Online solution, please click here.

Can I edit the website whenever I want?

Yes, you can edit your website as many times as you like without any penalty or charge. With real-time change software, when you make an update to your website and save it, your live website will automatically update.

I have questions regarding layout, color, logo's pictures, who should I contact?

If you have any questions regarding your website please contact Customer service at 1-866-618-5030

Is there an extra monthly charge for the website?

No, your free website is included as part of the BigLocal Online Solution for $99/mo for 12 months. You also receive free hosting and free URL purchase.(Can be up to $50/mo by itself!)

BigLocal Payment FAQ's





What payment options are available?

Can I change my billing date?

How do I cancel my subscription?

I need to get a hold of customer service, what is their phone number?

Customer service can be reached at 1-866-618-5030:

Is this service tax deductable?

Why does BigLocal only accept electronic payments?